Scroll down to the mail-in sheet and print it out. Fill Out And Send Along With Your Sharpening Order. It Prints a label out for your box.
VETERAN OWNED & OPERATED
The Free Return Shipping Deal (less insurance)
Disregard this deal during our 25% off sharpening package if listed above.
We will give free return shipping on orders that have $101. 00 or more of sharpened items to the lower 48 states only. This includes blades and shears only, NOT THE INVOICE TOTAL. Does not include any parts, equipment sales, or clipper repair, just sharpened items only. Price of return shipping for orders UNDER $101.00 in sharpened items is a flat rate of $11.00 to lower 48 states. If your total of sharpened items is $100, thats under $101.00, add another piece of equipment. Please don't call asking for free shipping since your only a dollar short, that isn't the deal, no excuses. Throw a couple more items in the box to get sharpened if your short.
We don't automatically add insurance to your returning equipment, its not part of any return shipping, free or paid for by you. You have to request how much insurance you want on your returning equipment by documenting the amount of insurance needed on the "mail-in sheet" , or on any documentation you send along with your order. We will charge you for the your specified amount of insurance on your invoice. CYA.
NOTE
When we give a 25% discount, it is for SHARPENED ITEMS ONLY, not the total bill.
Thanks for being our customers
"Satisfaction Guaranteed"
Terms and Conditions for the guarantee are at the bottom of "Information Page or Home page" Please read them, they are important for you equipment.
If your using a Heiniger Opal clipper please tell us.
We have to set the blade tension on the lower side of the spec so the clipper doesn’t shut down on you.
You also have to do good blade care using it. Read the manual under "Section 6.2.4 Lubrication"
Dont spray coolants on this clipper with a blade running on it, it can get sucked in and damage the motor. The manual also tells you not to use coolant for lube because it hasn't sufficient lube in it. Using coolant this way voids the warranty, read the manual. Never use any grease that isn't approved by Heiniger. Heiniger grease and Super Lube are the only approved synthetic greases. using any bearing grease voids your warranty.
NOTE: Heiniger uses synthetic grease for lubing the gears and levers in their clippers. This grease is white in color and melts at 400 deg F, this white grease does not melt and flow, it stays put.. Bearing grease is an unauthorized grease to use in any Heiniger product. This grease is usually red or brown in color, and melts at 105 deg F and spreads all over the inside of the clipper. Heiniger has authorized a white synthetic grease called "Super Lube" and is available at all Harbor Freight stores and Amazon.
If your still confused or need more help contact Heiniger direct.
Tel. +41 (0)62 956 92 00
email: marketing@heiniger.com
You can usually get your order back 7 to 12 days after you mail it to us, depending on UPS/USPS/FedEX
This doesn't include very large orders, or times when we have 25% discounts on sharpening
BLADES
All Regular Steel or Ceramic Blades.....$8.00Sharpened on a completely automated machine
4 inch Equine, Lister, or Farm Blades.....$9.00These have to be done a special way by hand Refurbish the Wahl 5-N-1 Blades.....$13.00Sharpened on a completely automated machine with the Wahl specification diamond plate
All brands of "D" Series Blades......$10.00 free platforms if tab is broke** These are done on an automated machine & special diamond wheel No six month warranty, nor do we honor the 6 month warranty
When you send more than 8 wrapped blades, we will automatically add a cardboard bladebox to your invoice for shipping.We do this for your protection. We charge 50 cents to re-wrap blades and thats not good protection through the mail.The blade box is the best protection for blades being bounced around during shipment, they are held securely in the box.We mark all of our work for identification, if you dont want it marked let us know. See how we mark it at the bottom of the info page.
SHEARS
Any length, straight or curved, right or left
Grooming Shears -Thinners - Chunkers .$18.00 ea All Surgical Tools and Bandage Scissors .$9.00 ea Corrogation/Serration.....$5.00 ea shear We don't apply or re-apply it automatically, it's taken off to sharpen the blade it's on. You have to tell us which shear(s) to apply or re-apply it to on your paperwork. I don't recommend it on finishing shears. If they are folding tighten the tension a couple notches. We don't lube shears after sharpening, WHY? Because we got complaints that we put too much on after applying only one drop. It's your job to lube your equipment when using it. Lube your shears before using daily. NAIL CLIPPERS and MOST DE-MATTING RAKESSHARPENED FREE We will replace missing finger rests, bumpers, and tension adjusting parts if missing at NO CHARGE. To keep these parts from falling off your shears, check them for loosness. If they are loose, take them completely out, dab some polish on the threads, screw it back in. They will not loosen up and fall out anymore.
We Are Your Headquaters For "D" Series Sharpening and Blades
The D series blades take a different technique to sharpen from your regular A5 blades. We sharpen many D series blades a month, and get them razor sharp. We test them on hair with a corded clipper, not string, to make sure they will cut on your clipper. Over 20 years ago Laube came out with D series blades for the "Shark" clipper. We have been sharpening D series blades since 1997, and have dedicated equipment for doing it.
The picture shows the Furzone, Laube, and Buttercut blades, but there are many other brands of D series blades. We have the plastic replacement parts for all brands. We also sell D series equipment on our sales website at rock bottom prices, check there before buying someplace else. www.ntforsale.com
We are a Repair Centers for Andis, Furzone, Bucchelli, Wahl, Saphir, Opal, Volt clipper, Laube, and Artero clippers
PRICE $21.00 Labor + cost of parts
No Andis Cordless Clippers except for hinges or blade drives. For any major servicing or charging issues Andis has a refurb program for cordless clippers that is very cheap.
Opal / Saphir /Volt / Artero Clippers $21.00 + cost of parts
Bucchelli 610/620/919 Clipper $21.00 Labor + cost of parts
Wahl KM5 and KM10 corded, KM Cordless (drives, cords, and hinges only)
$21.00 Labor + cost of parts
Bucchelli D series Clippers, $21.00 labor + cost of parts
We are a Heiniger Warranty/Repair Center through Pet Store Direct
We have ALL the parts !
For major servicing of the KM cordless (Charging or Motor), or any other Wahl corded clipper, use the Wahl refurb program (address bleow). It's a low cost service to fix anything, and parts for the KM cordless are very expensive.
Wahl Bravura or Chromado Cordless
We dont service them. Wahl has a refurb program (address below), its a free service with a warrany. This is the best deal for these clippers.
Wahl Repair (refurb)
3001 Locust St
Sterling, IL 61081
815-625-6525
(There is no charge for repair/refurb service)
All Kenchii/Joyzze cordless clippers and blades send to Kenchii
We don't repair older Oster corded clippers anymore.
Any questions about anything, CALL 479-498-2367
We will use the same inventory sheet below with the original prices during discounts, then take the 25% off on the invoice.
If you have any instructions or information, something you want to change, or something you want to add to your order that you didn't send with your box, don't send a text by phone, email, or Facebook because we may not capture it and put it towards your order. We do not monitor those ways of communiucation like you do, we are old fashion and use the phone.
Call us with that information, 479-498-2367
For "MULTIPLE GROOMERS" sending items in the same box, please fill out one mail-in sheet (or piece of paper) for each groomer along with their payment method. Also make sure everyones equipment is clearly marked to identify each groomers items, blades, shears, and clippers. You can use nail polish, post-its, or a felt tip pen (it washes off) to mark your stuff. What ever you use make sure it wont come off in transit.
By doing this simple task assures everyones tools are invoiced properly. If this isn't done, we have to stop work and make calls to find out what tools belong to whom, or to get a payment method. This will add time to receiving your tools back. Thanks in advance.
IF YOUR USING A PHONE AND CAN'T PRINT
We need written on a piece of paper in the box:
Your name and/or shop name,
your return address,
your contact phone numbers,
your email address,
Your billing address for your card,
and a complete inventory of your box.
The inventory just has to be how many blades, shears and clippers that should be in the box. You dont need to name every piece of equipment in the box. If the count of equipment doesn't match what you wrote, we will call you.
NOTE: You can add your card number in the box or you can call us later with it.
If you've never shipped your stuff out before, here are in-depth instructions on how to do it. Read them over or print them out. If your unclear about anything call us before you do anything .
Don't throw away your Regular 40's, 30's. or 10's if they have broken teeth. We can make them almost new again by replacing that bottom blade with a new Saxton bottom blade. Saxon is an aftermarket blade made with the same specs, and we use them because no blade companies sell the bottom replacement blades. The hardness on these blades are 61 to 63 rockwell. They work the same or better than the blades your using now. Cheaper than buying new. We have most replacement bottoms for wide blades.
The price: $8.00 for the regular new bottom (10,15, 30, 40), plus sharpening
(Its has to be sharpened so both cutting surfaces match)
We also have new Saxon bottoms forn regular #7F's $8.50, #5F's $10.50, #4F's $11.50 #3 or #3 3/4F $17.00
Wide blade replacement bottoms are more expensive, call us, or we'll call you.
Mark the blades needing new bottoms on the Mail-in Sheet
If you want any new clipper blades, clippers, or Artero products, just write down what you want on the mail-in sheet. We will send them back with your sharpening order and save another shipping charge.
NOTICE ON SHERNBAO (WAGGZ) and JOYZZE BLADES, SILVER BLADES
We agree these blades are affordble and cut right out of the package. We recommend you send these blades back to the manufacturer for sharpening or replacement. Here are the problems we see on a continuous basis.
1. The cutters are ceramic not steel, and are shorter than regular A5 cutters. If the ceramic cutters get fragmented from being used on a comb they need to be replaced. This adds the cost of a new cutter.
2. If the ceramic cutter is to be replaced, the new cutter has longer teeth hang over the end of the bottom blade. Now we have to change the spring that holds down the cutter so we can give these blades proper cutter setback. This adds the cost of a new spring.
3. Silver Blades work on Wahl and some other clippers. NOTE: They are disposable. There are no parts available for them like the original Wahl 5N1 blades. Dont buy them, They are made of junk and go dull very quick if they cut at all. Buy the original Wahl Blades
Overall, when this blade comes into our shop in good condition it can be resharpened properly. If it comes in with the above problems we have to charge extra for the addition parts to make these blades cut like they were new, so it may cost more to get them sharpened. So keep these points in mind when buying these blades. Other sharpeners posted in sharpening groups they have these same issues with them.
These are aftermarket blades that do fit the Wahl clippers. We do not resharpen them, they are disposable
These prices could change, CALL
Blade De-Rusting
We can de-rust your AGRI, Regular, or wide blades for $5.00 more each blade. They will be brushed to get the rust off with our patented rotory fiberglass wheels, then cleaned in the ultra-sonic cleaner. It won't be perfect, they will have dark areas where the rust was (we cant get those out), but they will be cleaner than they were when you sent them.
We charge the de-rusting fee whether or not the blade is savagable or not, it takes time to get the rust off so it can be processed.
If we recieve them rusty, and you don't mention you want them de-rusted, we will call you about it. We don't sharpen rusty, pitted blades unless we work them over first.
MAIL-IN SHEET
with inventory
This mail-in sheet will print out a label for your box with the correct address. We ask that you fill it out and send it along with your order because it inventories your box of the equipment inside. Add up the columns and you'll know what your spending.
By chance you can't print out the Mail-in Sheet but can read it, copy what we need onto a plain piece of notebook paper, and send this paper with your order.
If your sending a clipper, try to give us your best guess whats wrong with it, or what its been doing while your trying to work with it. Write this down on the paper someplace.
A normal sharpening order is 14 blades, 3 or 4 pair of shears, and maybe a clipper. If you send us a enormous order with many blades and shears (30,40, or 50 pieces), it may take a little longer to ship back.
We now are the warranty centers for Heiniger, Bucchelli, and Artero clippers
For "MULTIPLE GROOMERS" sending items in the same box, please fill out one inventory sheet for each groomer along with their payment method. Also make sure everyones equipment is clearly marked to identify each groomers items. You can use an engraver or nail polish to mark your stuff. Please don't ask us to keep equipment separate in the shipping box because thats almost impossible. You need to know whats yours.
If your confused about what edge is on your shears. There are instructions with PICTURES and a video that explains the difference plainly so you'll understand. There is also a video on how to properly adjust the tension on your shears.These are located on the "Information Page" about 1/4 the way down called: "WHAT KIND OF EDGE IS ON YOUR SHEARS?"
Northern Tails Sharpening, Inc 163 Round Rock Rd Russellville, AR 72802
Open 8am-2pm central. M-F
Shop: 479-498-2367
We have a 24 hour answering machine
We prefer CREDIT CARDS ONLY
WE TAKE ALL MAJOR CREDIT CARDS
Please call us with your card number if we don't already have it on file.
CERTIFIED With the National Beauty Tools Sharpeners Guild.
This means I was trained and tested against an industry standard. Then my work was judged by Grand Master Sharpeners of this industry. If anyone tells you they were factory trained, thats a joke, I've been through plenty so I can comment on them. They were just shown what tool to use and how to apply it in a one day training session, they can still do a very bad job developing a technique without being tested on it against a standard. I have been training and testing on shears and clipper blades for over two years with the NBTSG, and I'm still on the way to Master, not there yet. Always use a sharpener who was rated by the NBTSG, they will do the best job ever on your tools.
Levels of Expertise with the NBTSG
Apprentiss - Certified - Master - Grand Master
Please inventory your returned items and make sure all your equipment works within 5 days of receiving back, then you can store it away. We want to make sure nothing got lost or damaged in transit back to you, if so we can make a claim. We aren't responsible for damaged or lost items in transit, the shipping company is. So if you want return insurance, write it down on the "Mail-in" sheet in the insurance box what you think will cover what you need in the box..
We also want to make sure your stuff cuts when you get it back. We test every shear, and every blade on hair before it gets shipped back, or it doesn't ship. If it cuts here, and 5 days later it doesn't cut there, something may be wrong there so call us. Don't assume your stuff cuts and put it away for weeks and expect it to cut, it may not, even though you think it should. WHY? Oil dries up and causes a film on the blades after a few weeks of storage. Many things can happen to your stuff tucked away in a cabinet for weeks keeping it from cutting. You can test every blade in your box by skimming the belly or any other part of the dog before its groomed. Its takes a few minutes and you have 5 days. This way your assured your blades cut when you got them back from us. If they dont cut after you stored them, we don't warranty that because its not our fault you didnt test them according to our policy.
**D SERIES BLADES - We will replace the plastics on a blade the first time we sharpen it, the metal springs are not part of the deal. Our automated sharpening machine date stamps every blade we put through it for identification, this shows us what blades we sharpen and when. When a D series blade has the plastics replaced, we tell the machine to put a "R" in the date stamp. If that same blade comes back with the plastics broken we will charge you for the replacement plastic parts.
IF YOU DIDNT TEST YOUR BLADES WHEN YOU GOT THEM BACK AND STORED THEM INSTEAD
You will have to clean them first or they will drag. This is the reason most new blades dont cut out of the package is because they get dried up just hanging there. Take each blade and wash them in blade wash then oil. First, move the cutter to each side while scrubbing the cutting surfaces in blade wash with a toothbrush. Second, dry them off with a rag or paper towel. Third, oil them properly.
Any problems call us immediately, 479-498-2367 and talk with Amber. No texts or emails, that’s our customer service policy and it works for us. We are Old School, and we get more accomplished faster by talking on the phone rather than emails or texts back and forth.
Please try to clean all the hair out of your blades if you can before shipping them. This ensures our allergies aren't going crazy, and there are no fleas in the box. If we see any fleas we'll ship the box back not done. Just take your HV and blow them out, takes 2 minutes.
Need Clipper Parts?
Click the button and go see what we have available that we can put in the box and ship back with your sharpening order. No extra shipping costs that way.
If you have any questions about equipment, equipment care, or grooming, you can send me a message. Don't use this to ask if your order is here yet, thats what your tracking is for, we may not reply. DO NOT send your credit card information using this form, its not secure enough for that, call us with it 479-498-2367
If you sent us a message and you haven't received a callback or answer, give us a call. Sometimes this form generator doesn't work and we don't get the message.
