Why This Mail-in Sheet Is Important, Please read this at least once.
It will give us all the information we need to get your order back to you in a timely manner, please fill it out entirely.It will tell you what you’re going to spend on your sharpening, less return shipping. We won’t call with the total of your order.
BLADES: Check them real careful and make sure your blades are worth sharpening. We will not call you if we find #30 blade or a #40 blade with broken teeth in your order, most groomers use those on comb attachments. We will call if we find other blades with broken teeth not listed on this inventory sheet. There’s a place to mark blades with broken teeth. We won’t sharpen bad or worn out blades.
SHEARS: Your shears are very important, and we sharpen ALL shears and are certified by several shear companies. Check your shears to make sure they are worth sharpening. If they are all ground up from years of sharpening, and have very little blade left to them, they may never cut like they should. If your shears are bent from dropping them, we are good at realigning them and will do our best to fix them. Sometimes with chunkers and thinners they can’t be aligned correctly if bent because it’s hard to bend the tooth blades without breaking them, and we won’t go that far with any shear. If we work on a shear and it still doesn’t cut like we think it should cut, you will be notified on the invoice as “Bad Shear”, and the sharpening for that shear will be free.
LEFTIES: We don’t warranty the sharpening of ANY left hand shears, send at your own risk. No Refunds or Re-do’s.
Corrugation/Serration: We don’t apply it to shears automatically, if you have to have it, document that you want it applied.
Curved Chunkers & Curved Thinners. WE SHARPEN BOTH BUT NO WARRANTY or REDO’s IF THEY WERE BENT.
The Free Return Shipping Deal (less insurance)
We will give free return shipping on orders that have $101. 00 or more of sharpened items to the lower 48 states only. This includes blades and shears only, NOT THE INVOICE TOTAL. Does not include any parts, equipment sales, or clipper repair, just sharpened items only. Price of return shipping for orders UNDER $101.00 in sharpened items is a flat rate of $10.00 to lower 48 states. This will continue until they discontinue regional and/or flat rate shipping boxes
NOTE: We won't pay return shipping on the "Davis" box or "Davis-Like" boxes, no matter if your sharpening total is $100.00. The postage to ship this box is outrageous for both of us.
Please inventory your returned items and make sure all your equipment works within 5 days of receiving back, then you can store it away. Any problems call us immediately, 251-232-5353. No texts or emails, that’s our customer service policy and it works for us.
Please fill out a separate Inventory Sheet for each person sending items in the same box
PAYMENT METHODS: NO CHECKS, NO PAYPAL, NO AMEX CARDS, (VISA, MC, DIS only)
Please CALL US with your card number if it’s not on file and you don’t send it with your order. WE DON'T CALL FOR CARD NUMBERS. Take a minute when you have a break and call us with it. We will keep your credit card numbers on file in our CTI Certified database automatically unless you tell us not to keep them on file. It’s inventoried by the bank, and we use a phone modem to run the card number and never the internet. Your card is secure with us.
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